Saint Laurent Reviews

The house was founded in Paris in 1961 by Yves Saint Laurent and Pierre Bergé and has been owned by Kering since 1999, operating as Yves Saint Laurent SAS with headquarters on Rue de Bellechasse in Paris. Under Hedi Slimane the ready-to-wear line was rebranded Saint Laurent in 2012, while the YSL name and monogram continue for beauty under L'Oréal licence. Anthony Vaccarello has been creative director since 2016; core categories are ready-to-wear, leather goods and footwear, and 2024 revenue was €2.9 billion across 282 boutiques.

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Returns of ysl.com orders are registered through an online portal using the purchase email and order number, and the site states that all returns must be sent back in the country of purchase. The US store lists a client service phone line (+1 646 889 1961) and an FAQ covering return period, return fees, exchanges and aftersale services.

ysl.com · ysl.com

On the US e-shop's women's handbags page in July 2026, listed prices ran from USD 3,100 to USD 6,100.

ysl.com

Saint Laurent's claimed Trustpilot profile shows a 1.8 TrustScore from 565 reviews. The most frequent themes are slow refunds and disputed returns, frustration with customer service escalation, and quality complaints on delivered items, with a smaller share of reviewers praising garment quality.

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